Skip to content

UKCSI Automotive Sector – Jan 2021


Average customer satisfaction in the Automotive sector is 78.4 (out of 100), the same as in January 2020 and just 0.1 points higher than July 2020.

Automotive is rated 1.6 points higher than the UK all-sector average of 76.8. Along with Insurance, Automotive is the joint 4th highest rated of the 13 UKCSI sectors.

? Download the full report

Certain member levels receive a discount on this item. Take a look at our Membership options. If you are already a member, please access your member dashboard.


Drawing its data from 3,000 individual customer experiences, the latest UKCSI Automotive Sector Report provides you with a strategic overview of the sector’s performance in the UK as a whole and for individual organisations within the sector.

You may also like…

Back To Top