Vice President Archives ⋆ Page 2 of 4 ⋆ Institute of Customer Service

Mike Gauterin

Customer Services and Technology Director at United Utilities

Mike Gauterin, Customer Services and Technology Director at United Utilities

Customer Experience Director at DWP

Liz Fairburn is Customer Experience Director at DWP.

Chief Executive Officer, Ageas UK

Ant Middle was appointed Chief Executive of Ageas UK in June 2020. He has responsibility for Ageas' multi-channel, multi-product Non-Life…

Former Managing Director for Marketing & Digital, Direct Line

Mark Evans is the Managing Director, Marketing & Digital at Direct Line Group

Business Customer Service Director in Openreach

Carla Thomas is the Business Customer Service Director within Openreach.

Non Executive Director at Mears Group

Angela is a Non Executive Director at Mears Group.

Director at Agile Endeavours

Alison Jaap, Director at Agile Endeavours

UK Chief Customer Officer at Zurich

Richard Pash, Chief Customer Officer at Zurich

Former Customer Experience Director at John Lewis

Peter Cross, Former Customer Experience Director at John Lewis.

CEO at United Utilities

CEO of United Utilities

Former Director at Virgin Media O2

Former Director of Customer Service of VM02

Operations Director at Laithwaites

Martyn is the Operations Director at Laithwaites