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ESG Concept of Environmental, Social and Governance. A set of standards for companies. Capitalize letters with objects that reveal their meaning. Vector illustration isolated on white background.

An alternative way to consider ESG

Traditionally, communicating that your organisation is effectively governed has not attracted nearly as much attention as the other two elements of ESG with customers anyway. However, consumers are beginning to see this as a critical area of importance. This may…

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Illustration of earth with individuals standing in front of it pointing at the letters ESG

A robust ESG approach can strengthen customer satisfaction

Our research shows customer purchasing decisions are increasingly influenced by an organisationā€™s Environmental, Social and Governance (ESG) agenda, despite some of the more recent challenging headlines. The results of our latest UKCSI show a direct correlation between an organisationā€™s positive…

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