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Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Mike Gauterin, Managing Director at BT Enterprise.

Listen to Jo and Mike discuss insights on innovations he’s excited about, such as the internet speed and 5G that are creating opportunities for internet of things; how customer service role is evolving into making the complex technology accessible and relatable to clients; the importance of creating to-do lists and getting them ticked starting from early morning (‘eat the frog’ method), amongst other topics here ?

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