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Mike Gauterin Headshot

Mike Gauterin

Customer Services and Technology Director at United Utilities
Mike Gauterin, Customer Services and Technology Director at United Utilities
Jacqueline Starr Headshot

Jacqueline Starr

CEO at the Rail Delivery Group
Jacqueline Starr currently works as CEO at the Rail Delivery Group (RDG), and assumed this role on 1st December 2020.

Liz Fairburn

Customer Experience Director at DWP
Liz Fairburn is Customer Experience Director at DWP.

Ant Middle

Chief Executive Officer, Ageas UK

Ant Middle was appointed Chief Executive of Ageas UK in June 2020.Ā  He has responsibility for Ageas' multi-channel, multi-product Non-Life…

Peter Markey

Chief Marketing Officer at Boots
Peter Markey, Chief Marketing Officer at Boots

Mark Evans

Former Managing Director for Marketing & Digital, Direct Line
Mark Evans is the Managing Director, Marketing & Digital at Direct Line Group

Denise Allan

Managing Director of Service, Customer Service Group at Sky
Denise Allan is the Managing Director of Service, Customer Service Group at Sky

Carla Thomas

Business Customer Service Director in Openreach
Carla Thomas is the Business Customer Service Director within Openreach.

Angela Lockwood

Chief Executive of North Star
Angela is also NED of the Joseph Rowntree Housing Trust and a Board member of the National Housing Federation

Catherine Rutter

Director Group Customer Inclusion, Lloyds Banking Group
Catherine currently acts as Director of Group Customer Inclusion at Lloyds Banking Group

Heather Smith

Chief Executive Officer, AXA Health
Heather Smith, Chief Executive Officer, AXA Health

Alison Jaap

Vice President Care, OVO Energy
Alison Jaap, Customer Care Director for OVO Energy
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