Annual Conference 2021: Redefining the Service Nation – Building a better future
Customer Service 2021: Redefining the Service Nation – Building a better future
The Institute of Customer Service Annual Conference is the biggest forum for customer service thought leadership and best practice in the UK. The event draws hundreds of service professionals and business leaders together to learn from examples of global service excellence and share best practice.
The Institute’s UK Customer Satisfaction Awards follows this, book tickets separately through our website.
Last year was our highest rated conference yet and we will be doing everything we can to make the next one even better. It will again be a live event, but we may need to limit capacity depending on circumstances.