Executive Summary: The future of customer service: a blueprint for 2020Rated 0 out of 5 (be the first to review)£100.00An executive summary of our research report – the future of customer service: a blueprint for 2020. Executive Summary: The future of customer service: a blueprint for 2020 quantity Download Certain member levels receive a discount on this item. Take a look at our Membership options. If you are already a member, please access your member dashboard. Category: Breakthrough ResearchShare Twitter Facebook LinkedIn Email Description Reviews (0) DescriptionAn executive summary of our research report The Future of Customer Service: a blueprint for 2020. The aim of this report is to assist leaders in their future strategy planning by creating a set of visions and scenarios about what customer service will look like in 2020. The research contains a number of rapidly evolving political, economic, social, demographic and technological trends that will influence the customer service landscape. The data was collected using a futurologist modelling and panel discussions with service leaders at some of the UK’s largest organisations. ReviewsThere are no reviews yet. Leave a customer review Cancel replyYou must be logged in to post a review.