Vice President Archives ⋆ Institute of Customer Service

Ailsa King

Chief Commercial Officer, Marsh McLennan UK

Christopher Shead, Director of Customer Operations, E.ON Next

Christopher Shead is Director of Customer Operations for E.ON Next

Chief Operating Officer, Cabot Financial

Jaime is Chief Operating Officer at Cabot Financial

Chief Operating Officer, Pension Insurance Corporation (PIC)

Lance DeLuca is Chief Operating Officer at Pension Insurance Corporation (PIC)

Operations Director, Octopus Energy

Joe is Operations Director at Octopus Energy

Group Managing Director - Communities, Places for People

Rachel is Group Managing Director - Communities at Places for People

Customer Service Director, first direct

Lucinda is the Customer Services Director at first direct

Managing Director of Service at Sky

Anna Cook is Managing Director of Service at Sky.

UK MD of Globus

Lesley Taylor is the UK MD of the Globus family of brands.

Director of Customer Service, Cirencester Friendly Society

Michelle West-Wiggins is the Director of Customer Service, Cirencester Friendly Society. Michelle joined the Society in 2016, with the focus…

Managing Director, Personal Finance, UK Finance

Eric is the Managing Director, Personal Finance at UK Finance.

Customer Services and Technology Director at United Utilities

Mike Gauterin, Customer Services and Technology Director at United Utilities