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employee engagement strategy

ServCheck: Getting started with your survey

ServCheck is a powerful tool that measures your team’s alignment and engagement with your customer service strategy. It provides an independent measure and framework to drive a service culture across all areas of your organisation. Things you should do before you get to the portal: Set up your survey timeline Gather participant data Ask your…

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Member Dashboard: Your UKCSI sector reports and resource packs

Your Member Dashboard gives you easy access to your member benefits along with our latest thought leadership, member-exclusive resources and events. Watch the video below showing how to access your UKCSI reports ? and explore your Member Dashboard here. As a member you are eligible to receive the following: Discovery Roadmap members: one sector report…

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Member Dashboard: Your latest Customer Focus Magazine

Your Member Dashboard gives you easy access to your member benefits along with our latest thought leadership, member-exclusive resources and events. Watch the video below showing how to access your Customer Focus Magazine ? and explore your Member Dashboard here. If you have any questions, please contact your Client Development Director or get in touch…

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Quick tour of your Member Dashboard

Your Member Dashboard gives you easy access to your member benefits along with our latest thought leadership, member-exclusive resources and events. Watch the intro video below ? and explore your Member Dashboard here. If you have any questions, please contact…

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