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 Who Do You Trust? Improving trust through customer service – Research Launch

Who Do You Trust? Improving trust through customer service – Research Launch

Watch below the Breakthrough Research Launch on Who Do You Trust? Improving trust through customer service. The Institute’s CEO, Jo Causon and Head of Research & Insight, Brian Weston, talked us through the findings of the research. The presentation was followed by a panel discussion and Q&A with the research sponsors first direct, Curo and…
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