Head to Head with Phil McGilvray (TDX Group)
Philip McGilvray, Managing Director Debt Services at TDX Group, will be meeting with Jo Causon, CEO of The Institute of Customer Service, as part of our Head to Head…
Head to Head with Francesca Rea (New Day)
Francesca Rea, Director of Customer Service & Service Delivery at NewDay, will be meeting with Jo Causon, CEO of The Institute of Customer Service, as part of our Head to…
Head to Head with David Roberts (Nu-Heat)
David Roberts Managing Director at Nu-Heat, will be meeting with Jo Causon, CEO of The Institute of Customer Service, as part of our Head to Head series to discuss leadership…
Webinar: Head to Head with Baroness Bennett (Green Party Peer)
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Baroness Bennett, Green Party…
Head to Head with Jo Upward (Platform)
Jo Upward, Managing Director at Platform Group, will be meeting with Jo Causon, CEO of The Institute of Customer Service, as part of our Head to Head series to…
Webinar: Head to Head with Liz Jackson (BCMS)
In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Liz Jackson, Sales and…
Webinar: Head to Head with Narinder Uppal
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Narinder Uppal, Consultant in the Membership, Arts and…
Webinar: Head to Head with Eva Eisenschimmel (Lowell)
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Eva Eisenschimmel (Lowell), Chief Risk, Reputation, Strategy &…
Webinar: Head to Head with Lindsey Fussell (Ofcom)
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Lindsey Fussell, Networks & Communications Group Director at…
Webinar: Head to Head with Paul Willcox (Stellantis)
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Paul Willcox, Group UK Managing Director at Stellantis…