National Customer Service Week is a week long opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy.
National Customer Service Week (NCSW) takes place during the first full week in October. This year NCSW takes place from 2 to 6 October.
During National Customer Service Week each day will have a customer service related theme to aid discussion and thought leadership. See the 2017 themes below:
We offer a range of professional qualifications to develop and recognise customer service skills at all career levels
Institute of Customer Service research spans key issues in customer service across all sectors.
We offer several different management and professional qualifications, find out how useful they could be to your company or personal career