National Customer Service Week is a week long opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy.
National Customer Service Week (NCSW) takes place during the first full week in October. In 2018 NCSW will take place between 1 and 5 October. You can download and read how some organisations marked the week here.
During National Customer Service Week each day will have a customer service related theme to aid discussion and thought leadership. See the 2018 themes below:
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Institute of Customer Service research spans key issues in customer service across all sectors.
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