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Head to Head with Paul Jenkins (Cabot)

Head to Head with Paul Jenkins (Cabot)

Paul Jenkins, Managing Director for the UK at Cabot, will be in conversation with Jo Causon, CEO at The Institute of Customer Service, as part of our Head to Head series.…

Webinar: Head to Head with Alastair Brass (M&S)

Webinar: Head to Head with Alastair Brass (M&S)

Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Alastair Brass, Central Operations Director at Marks and…

Webinar: Head to Head with Peter Markey (Boots)

Webinar: Head to Head with Peter Markey (Boots)

Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Peter Markey, Chief Marketing Officer for the UK…

Head to Head with Linsey Jones (Centrica)

Head to Head with Linsey Jones (Centrica)

Linsey Jones, Customer Fulfilment Director at Centrica, will be meeting with Jo Causon as part of our Head to Head series discussing leadership and challenges faced. Linsey joined Centrica as…

Head to Head with Anna Cook (Sky)

Head to Head with Anna Cook (Sky)

Anna Cook, Managing Director of Service at Sky, will be meeting with Jo Causon as part of our Head to Head series discussing leadership and challenges faced. Anna leads Customer…

Head to Head with Alastair Brass (M&S)

Head to Head with Alastair Brass (M&S)

Alastair Brass, Central Operations Director at M&S, will be meeting with Jo Causon as part of our Head to Head series. Alastair Brass joined M&S in May 2021. Prior to…

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