Vice President Archives ⋆ Page 4 of 4 ⋆ Institute of Customer Service

Ben Fletcher

Chief Financial Officer at The Very Group

Group Chief Financial Officer at The Very Group

Non Executive Chair, Norwegian Log Buildings

Independant Healthcare Consultant

Director of Customer Service & Service Delivery at NewDay

Executive Chair, Claims Consortium Group

Executive Director at YPO

Former Head of Transformation - Stores and Property at Marks & Spencer

President of The Institute and CEO of Sainsbury’s

Chairman of The Institute and CEO of Sainsbury’s