Vice President Archives ⋆ Page 4 of 4 ⋆ Institute of Customer Service

Alison Jones

Chief Parts and Services Officer, Stellantis

Chief Parts and Services Officer at Stellantis

Deputy Chief Executive and Second Permanent Secretary for HM Revenue & Customs

Director General of Customer Services at HMRC

Chief Financial Officer at The Very Group

Group Chief Financial Officer at The Very Group

Non Executive Chair, Norwegian Log Buildings

Independant Healthcare Consultant

Director of Customer Service & Service Delivery at NewDay

Executive Chair, Claims Consortium Group

President of The Institute and CEO of Sainsbury’s

Chairman of The Institute and CEO of Sainsbury’s