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Head to Head with Gillian Chamberlain (Capita)
May 8, 2024In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation...
Head to Head with Joanna Swash (Moneypenny)
May 2, 2024In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation...
Head to Head with Phillippa Cardno (Newbury Building Society)
April 25, 2024In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation...
Head to Head with Matthew Pratt (Redrow)
March 28, 2024In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation...
Head to Head with Dr Charles Young
March 1, 2024In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation...
Head to Head with Mike Gauterin (United Utilities)
February 15, 2024In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation...
Head to Head with Simon Brown (Landmark Information Group)
January 25, 2024In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation...
Webinar: 100th Head to Head with Kate Syred (Direct Line Group)
December 15, 2023In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation...
Webinar: Head to Head with Ian Cameron (UK Power Networks)
November 7, 2023In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation...
Webinar: Head to Head with Lesley Taylor (Cosmos Tours)
November 2, 2023In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation...
Webinar: Head to Head with Ailsa King (Marsh McLennan)
October 18, 2023In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation...
Webinar: Head to Head with Dame Irene Hays (Hays Travel)
October 3, 2023In our Head to Head series, our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation...
Blog, tips, research and updates…
A New Year’s resolution for businesses in every sector: protecting workers from abuse
Happy new year to everyone. I hope you had a restful break after a busy…
Time to tackle abuse of insurance staff
Our CEO Jo Causon penned an opinion piece in the Insurance Post discussing our latest…
A time to believe in customer service
At this time of year, I'm reminded of a Christmas classic, The Polar Express –…
Keeping service at the heart of the agenda in 2024
2023 has been a challenging year for businesses and customers alike. Economic conditions have been…
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