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Find out how other members are making the most out of membership with The Institute. Please contact us if you would be interested in having your story featured here.

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  • UK Customer Satisfaction Index (6)
  • TrainingMark (5)
  • The Institute's Annual Conference (2)
  • ServiceMark (21)
  • ServiceFocus (14)
  • ServCheck (7)
  • Professional Qualifications (10)
  • Professional Development (2)
  • National Customer Service Week (7)
  • Management Qualifications (6)
  • Insight Consultancy (2)
  • Customer Experience (7)
  • Business benefits and ROI (14)
  • Business Benchmarking (11)

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