Ford Puma model wins Car of the Year award
The new model was crowned best of the automobile bunch at an awards ceremony in London
Yahoo mail crash affects email users
The problems on 14 January affected Yahoo Mail users, as well as some customers with BT and Sky email addresses
Confusion reigns over Travelex ransom demands
The foreign exchange company has been hit by a ransomware attack that claims to have stolen customer data
Burger King grilled over new plant-based burger
The fast food outlet's Rebel Whopper burger isn't suitable for vegetarians or vegans
New year sees rise in railway fares
Commuters faced with fare increases, despite a year of disruption
Millions affected by IT banking failure
Lloyds Banking Group customers were unable to access their accounts on New Year's Day
Banks and building societies sees drop in customer satisfaction
Sector sees first fall since 2016 but remains above UK average
Consumers warned over fire hazard Christmas tree lights bought online
The majority of products bought online failed compliance checks
Customer satisfaction with tourism sector remains high
Satisfaction has fallen slightly according to the latest UKCSI, but the sector is still ranked second out of 13