Tanya Sephton, Customer Services Director at South East Water Ltd will be in conversation with Jo Causon as part of our Head to Head series, discussing the challenges, customer engagement and other topics. About Tanya: In her role Tanya leads…
Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. Jo’s recent guest was Joanna Jensen, Founder and Chairman of the UK’s number one baby and children’s toiletry brand, Childs Farm. Watch…
In the last few months, we have been inviting our members and wider network to share examples of great and inspiring customer service against the odds. South Western Railway (SWR) has submitted a collection of inspiring stories showcasing these examples…
In the last few months, we have been inviting our members and wider network to share examples of great and inspiring customer service against the odds. Your Homes Newcastle(YHN) has submitted a collection of inspiring stories showcasing these examples of…
In the last few months, we have been inviting our members and wider network to share examples of great and inspiring customer service against the odds. Aster has shared their inspiring story showcasing an example of service being delivered differently.…
In the last few months, we have been inviting our members and wider network to share examples of great and inspiring customer service against the odds. Boots UK has submitted a collection of inspiring stories showcasing these examples of really…
In the last few months, we have been inviting our members and wider network to share examples of great and inspiring customer service against the odds. Below are some inspiring stories submitted to us showcasing these examples of really going…
