Passengers to benefit from new easyJet route
Frequent fliers between Birmingham and Glasgow will reap the rewards after the airline announced the launch of a new service for 2020
Record number of betting complaints
2018 saw a record number of complaints by gamblers against betting firms
Major power cut disrupts transport and homes
Nearly one million people disrupted by a major power outage across England and Wales
Sainsburys launches Deliveroo scheme
Customers will be able to order hot food and selection of items through the Deliveroo app
UK rail passengers are missing out on compensation for delays
Customers are losing out on Ā£100 million according to Transport Focus
Customer satisfaction falls again in latest UKCSI
Organisations need to regain consumers' trust, according to the July Index
Fire-risk fridges and freezers still being sold to public
Consumers must be 'vigilant' and avoid these appliances, says Which?
British trains slower than global rivals
UK trains are well behind a number of European countries in terms of average speeds
Satisfaction with public services (national) sector remains stable
Its score of 76.1 out of 100 in the January 2019 index was the same as in January 2018
Customer satisfaction remains high with banks and building societies sector
The sector is the third highest rated for customer satisfaction