Firms that overcharge loyal customers could face instant fines
Providers that exploit loyal customers are in the firing line in the face of new government proposals
Customers overcharged by Ā£24 billion
Citizens Advice calls for consumer compensation following overcharge findings
HMRC cracks down on imitation fraud
Tax authority introduces controls to better protect tax-payers against spoofing crime
Broadband, phone and pay TV firms must tell customers about cheaper deals
A new watchdog ruling aims to tackle 'loyalty penalty'
Sainsburys and Asda merger blocked
Deal blocked by UK's competition watchdog over fears it would raise prices for consumers
Bank fraud victims in line for fairer treatment
A new code of conduct will help customers who have been scammed
Shoppers secretly filmed at major UK stores
Customers were allegedly filmed in order to get them to spend more
UK watchdogs need to do more to protect consumers
National Audit Office says that regulators need to prove that they are protecting customers properly
Supermarkets misleading customers over healthy food
A BBC investigation has found that supermarkets aren't playing fair when it comes to the marketing of certain products
Customers suffer after Flybmi goes bust
Collapse of the airline leaves some customers out of pocket and in limbo